Reliability Reporting

Portfolio-to-Charger Analysis

Developed reporting that allows reliability to be analyzed from portfolio-level summaries down to individual sites and charging ports.

This makes it possible to move from a high-level uptime indicator to the equipment and time periods responsible for changes in the metric.

Customer-Facing Reporting

Reliability metrics were also integrated into customer-facing reporting, providing visibility into charger uptime alongside other EV charging performance information.

Shared Reliability Metric

The same underlying data model supports operational analysis, internal reporting and customer-facing views, providing a consistent reliability definition across different levels of the organization.